If you believe that you have an actual emergency, you should first take any steps necessary to protect you and your family from harm. After you have secured your personal and family’s safety, you should check the emergency tips under the appropriate category in your Homeowner’s Manual such as air conditioning, electrical, water heater and plumbing. Often the appropriate action by you can solve the problem immediately or mitigate the situation until a technician arrives such as turning off the main water valve if you have a severe water leak or closing the gas valve at the meter if you have a gas leak. Do not delay in reporting an emergency. Subsequent damage caused by a delay in reporting an emergency is the homeowner’s responsibility as it is not covered by the Limited Warranty.Remember it is your responsibility to protect your home and your personal property from possible damage in an emergency, including the cost of any non-warrantable emergency repairs.
Remember it is your responsibility to protect your home and your personal property from possible damage in an emergency, including the cost of any non-warrantable emergency repairs.